Named reports are initially reviewed by a small team within Student Support or Human Resources, depending on the nature of the concern. We will contact you to offer support, discuss your options, and provide guidance on any next steps.
With your agreement, informal action may involve relevant staff, such as a Manager, Personal Tutor, or Programme Leader. Where a formal process is required, this will be managed in line with the relevant Student or Staff policies.
Your report may be assigned to a trained advisor, who will only be able to access cases allocated to them. The advisor will contact you directly to discuss your report and any available support or actions.
Information from Report + Support is used to produce anonymised annual reports, helping us understand trends and inform prevention work. Anonymous reports are used for statistical and monitoring purposes only.
All data held within Report + Support is managed in accordance with GDPR and the GSA Privacy Notice. Personal information is stored securely and retained only for as long as necessary, in line with our Records Retention Schedule.
Deliberately malicious or vexatious reports may be addressed through existing student or staff procedures.